skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


Understanding the most efficient ways to enhance CSP operations remains a critical challenge for CSPs. This report looks at the advancements occurring in the field of AI, and how CSPs and vendors can take advantage of these developments to enhance network operations.


  • How the CSP industry is looking to adopt advanced-AI capabilities to enhance operational inefficiencies.

Features and Benefits

  • Provides highlight on the evolution of machine-learning techniques.
  • Highlights how new techniques can help CSPs deliver automated network operations.

Key questions answered

  • How are CSPs using AI technologies such as machine learning?
  • What flaws are associated with some of the traditional machine-learning approaches and how can CSPs circumvent these flaws?
  • How are CSP vendors adopting the evolving machine-learning techniques to help CSPs enhance their operations?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

CSP look to advanced-AI techniques

  • Improving operational efficiency is a key CSP priority
  • AI enabled through traditional ML is not enough
  • DL is the next step
  • DRL takes AI a step further

Telecom vendors actively exploring DRL

  • Huawei uses DRL to automate network control
  • Packet Design adopts DRL in its Explorer SDN platform

Priorities to be considered when considering DRL

  • Quality data will be critical to CSPs adoption of DRL in network control
  • Investment in big data will be necessary


  • Methodology
  • Further reading
  • Author

Recommended Articles

  • Service Provider Markets, Consumer & Entertainment Services,...

    MWC 2018 Highlights

    By Ronan De Renesse 27 Feb 2018

    Over 20 of our senior Ovum analysts and consultants attended this year’s Mobile World Congress in Barcelona at the end of February. In between meetings, briefings and presentations, our analyst team were blogging and tweeting about key developments, trends and rumors. Have a look through our daily MWC 2018 Highlights to find out what happened.

    Topics 5G AI IoT Cloud Payments SDN/NFV Smart home

  • Enterprise Decision Maker, Enterprise IT Strategy and Select...

    2017 Trends to Watch: Big Data

    By Tony Baer 21 Nov 2016

    The breakout use case for big data will be fast data. The Internet of Things (IoT) is increasing the urgency for enterprises to embrace real-time streaming analytics, as use cases from mobile devices and sensors become compelling to a wide range of industry sectors.

    Topics Big data and analytics IoT

  • Consumer & Entertainment Services

    US pay TV: Is it facing an existential threat?

    By Adam Thomas 28 Mar 2018

    With US pay TV having endured the worst year in its history, thoughts have inevitably turned to the future. The likelihood remains that the immediate future will remain highly uncomfortable for everyone except the scaled multinational digital platforms.


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now