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This report assesses Infosys's service offerings to the telecoms industry. It provides an overview of its services capabilities and how these compare with those of its competitors.


  • Infosys has begun the process of transforming from a traditional IT service supplier and outsourcer into an innovative platform provider in line with the next wave of technical advancements.

Features and Benefits

  • Provides a SWOT analysis of Infosys's services portfolio for telcos.
  • Delivers insights into Infosys's capabilities in the telecoms space.

Key questions answered

  • What plans does Infosys have for the telecoms industry?
  • What platforms is Infosys developing for the communications industry?

Table of contents


  • In brief
  • Ovum view

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Company background

  • Organization
  • Financials
  • Infosys's AiKiDo services framework
  • Infosys IT services for communications service providers

Positioning in services

  • Current positioning
  • Business strategy
  • Strategy for CSPs
  • Media and entertainment
  • Partnerships
  • Research and development


  • Methodology
  • Further reading
  • Author

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