skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


By focusing efforts on the proper KPIs, telcos can reduce revenue leakage, improve profitability, and quickly assess their business strategy in a fast-changing market.


  • As new business models emerge and the telecoms industry moves toward real-time operations, telcos must evaluate how they are measuring success and profitability.

Features and Benefits

  • Evaluates the effectiveness of the existing markers for success in the telecoms industry.
  • Assesses the relevance of the existing markers for success in the telecoms industry as telco operations evolve.

Key questions answered

  • Which KPIs are relevant in the next-gen telco?
  • What technologies can telcos leverage?

Table of contents

Ovum view

  • Summary
  • Business models are changing, but KPIs have remained the same
  • Big data can provide a better view of the business
  • Is ARPU an outdated KPI?


  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now