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Global operating group VimpelCom has signed a major US$1bn deal with Ericsson that will involve the radical transformation of a significant proportion VimpelCom’s global IT infrastructure, in particular its BSS.


  • Ericsson’s role as a transformation partner will be to enable VimpelCom's end-to-end digital transformation, including the management and operation of the new centralized BSS environment using a cloud-based digital support system architecture.
  • The project is particularly important for Ericsson because it supports the vendor’s strategic drive towards diversifying away from network equipment and into software and services.

Features and Benefits

  • Illustrates how service providers need to transform IT systems and BSS if they are to reposition themselves as digital players.
  • Examines the challenges that need to be overcome when initiating or implementing a centralization project of this scale.

Key questions answered

  • Why do service providers need to centralize their operations?
  • What is the role of third parties in assisting service providers with a transformation project?

Table of contents

Ovum view

  • Summary
  • Ambitious scope of VimpelCom transformation deal
  • Part of a wider Ericsson drive to target IT services
  • CSPs seek centralization and transformation support


  • Further reading
  • Author

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