skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


Telcos are upgrading billing and charging systems in order to compete in a new domain. In light of this fact, Ovum has produced a Decision Matrix evaluating the top billing and charging vendors in the telecoms market.


  • More than 80% of telcos plan to upgrade their revenue management systems over the next 18 months, according to Ovum’s ICT Enterprise Insights survey.

Features and Benefits

  • Understand what telcos are searching for in a billing and charging vendor.
  • Learn which vendors are leaders, challengers, and followers in the billing and charging space.

Key questions answered

  • What is a strong billing and charging solution?
  • Who are the leading billing and charging vendors?

Table of contents


  • Catalyst
  • Ovum view
  • Key findings

Vendor solution selection

  • Inclusion criteria
  • Exclusion criteria
  • Methodology
  • Ovum ratings

Market and solution analysis

  • Ovum Decision Matrix: Real-time Convergent Billing and Charging, 2016–17
  • Market leaders: Amdocs, Ericsson, Huawei, Netcracker, and Oracle
  • Market challengers: AsiaInfo, CSG International, Comarch, Redknee, and ZTESoft
  • Market followers

Market leaders

  • Market leaders: technology
  • Market leaders: execution
  • Market leaders: market impact

Vendor analysis

  • Amdocs (Ovum recommendation: Leader)
  • AsiaInfo (Ovum recommendation: Challenger)
  • Comarch (Ovum recommendation: Challenger)
  • CSG International (Ovum recommendation: Challenger)
  • Ericsson (Ovum recommendation: Leader)
  • Huawei (Ovum recommendation: Leader)
  • Netcracker (Ovum recommendation: Leader)
  • Oracle (Ovum recommendation: Leader)
  • Redknee (Ovum recommendation: Challenger)
  • ZTESoft (Ovum recommendation: Challenger)


  • Methodology
  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now