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Telcos are upgrading billing and charging systems in order to compete in a new domain. In light of this fact, Ovum has produced a Decision Matrix evaluating the top billing and charging vendors in the telecoms market.


  • More than 80% of telcos plan to upgrade their revenue management systems over the next 18 months, according to Ovum’s ICT Enterprise Insights survey.

Features and Benefits

  • Understand what telcos are searching for in a billing and charging vendor.
  • Learn which vendors are leaders, challengers, and followers in the billing and charging space.

Key questions answered

  • What is a strong billing and charging solution?
  • Who are the leading billing and charging vendors?

Table of contents


  • Catalyst
  • Ovum view
  • Key findings

Vendor solution selection

  • Inclusion criteria
  • Exclusion criteria
  • Methodology
  • Ovum ratings

Market and solution analysis

  • Ovum Decision Matrix: Real-time Convergent Billing and Charging, 2016–17
  • Market leaders: Amdocs, Ericsson, Huawei, Netcracker, and Oracle
  • Market challengers: AsiaInfo, CSG International, Comarch, Redknee, and ZTESoft
  • Market followers

Market leaders

  • Market leaders: technology
  • Market leaders: execution
  • Market leaders: market impact

Vendor analysis

  • Amdocs (Ovum recommendation: Leader)
  • AsiaInfo (Ovum recommendation: Challenger)
  • Comarch (Ovum recommendation: Challenger)
  • CSG International (Ovum recommendation: Challenger)
  • Ericsson (Ovum recommendation: Leader)
  • Huawei (Ovum recommendation: Leader)
  • Netcracker (Ovum recommendation: Leader)
  • Oracle (Ovum recommendation: Leader)
  • Redknee (Ovum recommendation: Challenger)
  • ZTESoft (Ovum recommendation: Challenger)


  • Methodology
  • Further reading
  • Author

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