skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


This report revisits Ovum's research from 2012, looking at the BSS applications managed services market for the telecoms industry. We have revisited this topic to understand the key changes that have occurred within the telecoms market and to identify the key vendors that are best positioned to capitalize on the current opportunities.


  • Telecoms software and IT systems that support network and business transformation will provide the platforms for growth and innovation.
  • Telecom expertise and specialization still gives vendors a significant advantage over their peers.

Features and Benefits

  • Provides insights into the current trends associated with the BSS applications managed services market within the telecoms industry.
  • Provides the key strengths, weaknesses, opportunities, and threats of the key vendors in the BSS managed services market.
  • Provides an overview of what the key vendors are currently doing and what their future plans are.

Key questions answered

  • What are the key factors influencing telcos' current demand for BSS managed services?
  • What does the competitive market landscape look like and which players are best positioned to deliver BSS managed services to telcos?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Managed BSS market overview

  • Next-generation networks and digital transformations bring new urgency to the BSS managed services market
  • CSP requirements for BSS applications managed services

Competitive landscape

  • Market positioning
  • SWOT comparisons

Vendor profiles

  • Amdocs
  • Atos
  • Capgemini
  • Ericsson
  • Huawei
  • IBM
  • Infosys
  • NetCracker
  • Tata Consultancy Services
  • Tech Mahindra
  • Wipro


  • Methodology
  • Authors

Recommended Articles

  • Enterprise Decision Maker, Enterprise IT Strategy and Select...

    2017 Trends to Watch: Big Data

    By Tony Baer 21 Nov 2016

    The breakout use case for big data will be fast data. The Internet of Things (IoT) is increasing the urgency for enterprises to embrace real-time streaming analytics, as use cases from mobile devices and sensors become compelling to a wide range of industry sectors.

    Topics Big data and analytics IoT

  • Consumer & Entertainment Services, World Cellular Informatio...

    Mapping the Future of Enterprise Messaging: SMS, RCS, and Chat Bots

    By Pamela Clark-Dickson

    In this paper, we analyze the results of the Enterprise Messaging Survey 2017, placing the findings in the context of the rapidly evolving business-to-consumer communications market.

  • Consumer & Entertainment Services, Service Provider Technolo...

    FAANG to sink its teeth deeper into TV in 2018

    By Rob Gallagher 14 Dec 2017

    Few trends will be bigger in 2018 than the transformation of TV and video by OTT technology and services. Here we present five Ovum predictions related to the most influential players: Facebook, Amazon, Apple, Google, and Netflix – or FAANG, for short.


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now