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This report revisits Ovum's research from 2012, looking at the BSS applications managed services market for the telecoms industry. We have revisited this topic to understand the key changes that have occurred within the telecoms market and to identify the key vendors that are best positioned to capitalize on the current opportunities.


  • Telecoms software and IT systems that support network and business transformation will provide the platforms for growth and innovation.
  • Telecom expertise and specialization still gives vendors a significant advantage over their peers.

Features and Benefits

  • Provides insights into the current trends associated with the BSS applications managed services market within the telecoms industry.
  • Provides the key strengths, weaknesses, opportunities, and threats of the key vendors in the BSS managed services market.
  • Provides an overview of what the key vendors are currently doing and what their future plans are.

Key questions answered

  • What are the key factors influencing telcos' current demand for BSS managed services?
  • What does the competitive market landscape look like and which players are best positioned to deliver BSS managed services to telcos?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Managed BSS market overview

  • Next-generation networks and digital transformations bring new urgency to the BSS managed services market
  • CSP requirements for BSS applications managed services

Competitive landscape

  • Market positioning
  • SWOT comparisons

Vendor profiles

  • Amdocs
  • Atos
  • Capgemini
  • Ericsson
  • Huawei
  • IBM
  • Infosys
  • NetCracker
  • Tata Consultancy Services
  • Tech Mahindra
  • Wipro


  • Methodology
  • Authors

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