skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


To be competitive in the digital age, telcos must strategically upgrade their billing and revenue management systems. This report reviews the market developments that are driving telcos' need to invest in revenue management systems.


  • Restructuring roaming tariffs, consolidating revenue management systems, and adding convergence into billing systems are the top revenue management investment priorities for telcos.

Features and Benefits

  • Assess the market conditions that have impacted telcos' revenue management systems.
  • Assess the billing challenges and priorities for telcos.

Key questions answered

  • What percentage of IT spend will telcos invest into revenue management systems?
  • What are telcos' current billing challenges?
  • What criteria are telcos' using when selecting a vendor to deliver a billing solution?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for telcos
  • Recommendations for vendors

Telecoms market developments

  • The "three Cs" are forcing telcos to take drastic action

Telco billing challenges

  • Existing systems cannot support the growing complexity of services
  • New systems must invoice different subscriber types on the same bill
  • Telcos must be able to quickly launch new services
  • Systems are siloed

Telco billing priorities

  • Revenue management investment plans
  • Top telco requirements from a billing solution

Assessing the telecoms vendor landscape

  • Telco vendor selection criteria
  • Cloud-ready revenue management systems will be a requirement in telcos' future tenders
  • The telecoms vendor market is consolidating
  • Recent vendor contract wins


  • Methodology
  • Further reading
  • Author

Recommended Articles

  • Service Provider Markets, Consumer & Entertainment Services,...

    MWC 2018 Highlights

    By Ronan De Renesse 27 Feb 2018

    Over 20 of our senior Ovum analysts and consultants attended this year’s Mobile World Congress in Barcelona at the end of February. In between meetings, briefings and presentations, our analyst team were blogging and tweeting about key developments, trends and rumors. Have a look through our daily MWC 2018 Highlights to find out what happened.

    Topics 5G AI IoT Cloud Payments SDN/NFV Smart home

  • Enterprise Decision Maker, Enterprise IT Strategy and Select...

    2017 Trends to Watch: Big Data

    By Tony Baer 21 Nov 2016

    The breakout use case for big data will be fast data. The Internet of Things (IoT) is increasing the urgency for enterprises to embrace real-time streaming analytics, as use cases from mobile devices and sensors become compelling to a wide range of industry sectors.

    Topics Big data and analytics IoT

  • Consumer & Entertainment Services

    US pay TV: Is it facing an existential threat?

    By Adam Thomas 28 Mar 2018

    With US pay TV having endured the worst year in its history, thoughts have inevitably turned to the future. The likelihood remains that the immediate future will remain highly uncomfortable for everyone except the scaled multinational digital platforms.


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now