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Introduction

To be competitive in the digital age, telcos must strategically upgrade their billing and revenue management systems. This report reviews the market developments that are driving telcos' need to invest in revenue management systems.

Highlights

  • Restructuring roaming tariffs, consolidating revenue management systems, and adding convergence into billing systems are the top revenue management investment priorities for telcos.

Features and Benefits

  • Assess the market conditions that have impacted telcos' revenue management systems.
  • Assess the billing challenges and priorities for telcos.

Key questions answered

  • What percentage of IT spend will telcos invest into revenue management systems?
  • What are telcos' current billing challenges?
  • What criteria are telcos' using when selecting a vendor to deliver a billing solution?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for telcos
  • Recommendations for vendors

Telecoms market developments

  • The "three Cs" are forcing telcos to take drastic action

Telco billing challenges

  • Existing systems cannot support the growing complexity of services
  • New systems must invoice different subscriber types on the same bill
  • Telcos must be able to quickly launch new services
  • Systems are siloed

Telco billing priorities

  • Revenue management investment plans
  • Top telco requirements from a billing solution

Assessing the telecoms vendor landscape

  • Telco vendor selection criteria
  • Cloud-ready revenue management systems will be a requirement in telcos' future tenders
  • The telecoms vendor market is consolidating
  • Recent vendor contract wins

Appendix

  • Methodology
  • Further reading
  • Author

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