Supporting the design and delivery of services in the virtual and physical world is central to telcos’ ability to move in to the digital world. The new version of the Oracle Communications operations support systems (OSS) suite aims to address that issue.
With customer demand changing on a daily basis, telcos must be able to create and retire services as the need arises. Historically, creating and delivering a service has been a lengthy process requiring manual intervention, but now telcos are standardizing and virtualizing their networks to become more dynamic. This also means that the associated OSS needs to be more agile, and automation needs to replace manual processes to enable faster setup and tear-down of standard and custom services.
The new version of Oracle Communications OSS suite simplifies and automates service design and order fulfillment and targets the complex needs of the B2B environment, where the order-to-activate process is prone to order fall-out, and where customized in-flight orders change as the order progresses.
The new version of the Oracle Communications OSS suite includes updates to other Oracle Communications solutions to improve performance, manageability, and security that enables on-premises and cloud deployments. For the enterprise market, the OSS suite allows agile orchestration and delivery of Carrier Ethernet 2.0 services across multiple network operators, processing up to 6,000 line items per order, for example; and, in conjunction with Oracle Communications Network Service Orchestration Solution, extends the OSS suite to deliver services on virtual and hybrid networks. It uses existing provisioning systems in the O2A process design, and it includes new tools to process complex orders and manage exceptions during order processing.
Oracle announced a comprehensive net-function-virtualization strategy during Oracle OpenWorld 2014. The telecoms vertical is one of many for the IT giant but an important one, since its existing strength in BSS/OSS provides considerable opportunities for growth, and the unit can take advantage of expertise from other Oracle business units that might have already built large-scale cloud computing systems. This might be expertise that few infrastructure vendors possess.
“NFV: Oracle's two-sided strategy,” TE0006-000956 (November 2014)
Clare McCarthy, Practice Leader, Telecom Operations and IT
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