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As customer demand changes and new services appear, telcos need to evolve their telecoms networks, and vendors will need to adjust their product development priorities to correspond to the growing needs of telcos. This report explores the key market drivers behind Ovum’s OSS/BSS revenue forecast through 2020.


  • Investment in cloud-based services will be the most important driver behind OSS/BSS revenue growth over the forecast period (2015–20).

Features and Benefits

  • Forecasts OSS/BSS revenue for the next five years (2015-2020) with analysis of the market drivers.
  • Provides additional revenue splits across OSS/BSS by software and service-led revenues.

Key questions answered

  • What are the drivers feeding the growth of OSS/BSS revenue in the next five years?"
  • Which business categories and products will see the highest growth in the next five years?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for telcos
  • Recommendations for vendors

Notes on this forecast update

  • Changes to the forecast

Summary forecast

  • Telco revenues will grow at a slow but steady pace
  • Product revenues
  • Software and service-led revenues
  • Regional growth


  • Methodology
  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

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