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Summary

In response to the demand from policy makers to better manage the cost of healthcare, clinicians and healthcare providers are trying to identify where value is being created. Tools such as the recently announced Healthcare Information and Management Systems Society (HIMSS) Value Score will help bridge the gap between the traditional benchmarking of IT investments and the demand for insight into value creation around service delivery.

The shift to value-based care requires new tools to demonstrate where IT investments support value creation

HIMSS is introducing a new benchmarking tool, the HIMSS Value Score, in an effort to help healthcare providers measure how their IT infrastructure investments affect patient outcomes. The tool builds on HIMSS's globally recognized HIMSS Analytics Electronic Medical Record Adoption Model (EMRAM). Hospitals can benchmark their level of digitization on a scale from stage 0 (no installation) through to stage 7 (paperless environment). The new Value Score tool introduces a set of qualitative benchmarks that measure the perceived, recognized, and innovative value of IT against the impact on clinical and financial outcomes.

Around the world, healthcare institutions face the challenge of meeting a growing demand for improvements to services and outcomes while reducing the overall cost of the provision of services. This challenge needs to be overcome without restricting access to services to only those that can afford them. This is leading institutions to move away from fee-for-service models, which favor volumes, and toward models with a greater emphasis on value-based care or fee-for-value payment models.

Quantifying value is difficult for CIOs in healthcare organizations given the nature of the services being delivered. Traditional benchmarking tools based on fixed points of reference, such as installed users of electronic patient records, are likely to be insufficient as healthcare organizations look to data that can inform and help to shape and drive clinical and financial decisions. Moving to a value-based model requires healthcare providers to consider a wider set of benchmarking data than has traditionally been collected around IT investments. However, the relative lack of comparable data has meant this has been problematic. The launch of the HIMSS Value Score will go some way to plugging this gap and will provide healthcare CIOs with additional tools to help demonstrate value creation, but it will also highlight areas where it is lacking.

Appendix

Further reading

2016 ICT Enterprise Insights in the Healthcare Industry, IT0011-000384 (December 2015)

2016 Trends to Watch: Health Technology, IT0011-000383 (December 2015)

Author

Chris Pennell, Practice Leader, Public Sector

chris.pennell@ovum.com

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