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This report examines the competitive dynamics of student success solutions in higher education and provides institutions with analysis to inform the selection process.


  • Higher education institutions globally are under pressure to improve student success.
  • Improving student success requires a student success solution that collates a range of student data to predict how current students will do in classes and sends alerts when they appear to be at risk.
  • A robust solution must move beyond analytics and provide capabilities that initiate interventions.

Features and Benefits

  • Provides a detailed view of the competitive positioning of six student success solution providers.
  • Gain insight into what constitutes a robust student success solution.

Key questions answered

  • Which vendors and solutions are best positioned to support student success initiatives?
  • Which vendors are the market leaders, challengers, and followers in the student success solution market?

Table of contents


  • Catalyst
  • Ovum view
  • Key findings

Vendor solution selection

  • Inclusion criteria
  • Exclusion criteria
  • Methodology
  • Ovum ratings

Market and solution analysis

  • Students are not finishing what they start
  • Institutions are being held accountable for student success
  • An end-to-end institutional approach to managing student success is rare
  • Student success efforts must move beyond analytics and toward interventions
  • Ovum Decision Matrix: Student Success Solutions, 2016–17
  • Market leaders: D2L, Oracle, SAS, and Starfish by Hobsons
  • Market challengers: Ellucian
  • Market followers: Campus Management

Market leaders

  • Market leader comparison
  • Market leaders: technology
  • Market leaders: market impact
  • Market leaders: multichannel, interactional capabilities

Vendor analysis

  • Campus Management (Ovum recommendation: Market follower)
  • D2L (Ovum recommendation: Market leader)
  • Ellucian (Ovum recommendation: Market challenger)
  • Oracle (Ovum recommendation: Market leader)
  • SAS (Ovum recommendation: Market leader)
  • Starfish by Hobsons (Ovum recommendation: Market leader)


  • Methodology
  • Further reading
  • Author

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