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Higher education is becoming increasingly competitive, and institutions must differentiate themselves in order to survive. This means focusing more on innovation than maintenance to attract and retain students and increase operational efficiency.


  • In most cases, much of an institution's technology budget is dedicated to maintenance, with only a small portion allocated to innovation.
  • Institutions must focus on innovation in order to survive in the increasingly competitive higher education market.
  • Cloud computing and lean IT are potential strategies for flipping the 80:20 IT maintenance-to-innovation paradigm.

Features and Benefits

  • Learn why there is an increasing need to move away from maintenance and toward innovation.
  • Assesses the strategies for flipping the maintenance-to-innovation paradigm with cloud computing and lean IT.

Key questions answered

  • Why must institutions spend more of their IT budget on maintenance than innovation?
  • How can cloud computing and lean IT help institutions become more innovative?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for institutions
  • Recommendations for vendors

The need to move away from maintenance and toward innovation

  • More resource is spent on "keeping the lights on" than on innovative projects
  • Survival will depend on innovation and efficiency

Strategies for flipping the 80:20 maintenance-to-innovation paradigm

  • Thinking of cloud in sophisticated ways
  • Living "lean" and liking it


  • Further reading
  • Author

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