skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


Hinds Community College provides an example of how investing in professional services can help to increase the return on investment from enterprise applications, and ultimately improve operational and student success.


  • Technology and services, particularly ERP, were not serving the needs of students at Hinds Community College.
  • Hinds needed to improve operational efficiency to build an environment of student success.
  • Hinds invested in Ellucian Professional Services, and through this partnership initiated conversations about strategic change.

Features and Benefits

  • Understand how increasing operational efficiency can improve student success.
  • Assesses the use of professional services to increase operational efficiency.

Key questions answered

  • How can institutions increase operational efficiency to improve student success?
  • What are the benefits of vendor professional services?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for the higher education industry

  • Recommendations for institutions
  • Recommendations for vendors

Using professional services to increase operational efficiency

  • Setting the business context
  • The role of ICT/services in solving the problem

Lessons learned

  • Identify a visionary leader
  • Obtain financial backing
  • Articulate what you need from your vendor


  • Methodology
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now