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Introduction

In August 2016, the Australian Bureau of Statistics (ABS) made its ill-fated shift to a mainstream online census process.

Highlights

  • Public sector agencies should expect DDOS attacks – especially if they make themselves a target.

Features and Benefits

  • Technical failings that lead to significant business impacts are enabled by failings in organizational culture.
  • Sole source procurement in the public sector is a rational response to the pressure for "increased speed" with archaic procurement processes.

Key questions answered

  • What can public sector agencies learn from #CensusFail?
  • What are the implications of #CensusFail for government procurement?

Table of contents

Ovum view

  • Summary
  • DDOS should be anticipated – especially if you make yourself a target
  • Technical failings occur within an organizational culture
  • "Sole source" procurement is a rational response to time pressure
  • Security and privacy are often used to close off discussions
  • Core government services are as much about availability as security

Appendix

  • Further reading
  • Author

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