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The Palm Springs Police Department is using a mobile platform called SceneDoc to digitize paperwork, saving around 45 minutes per incident.


  • The Palm Springs Police Department is facing rising crime and shrinking budgets.
  • The deployment demonstrates the importance of considering how changes to working practices can affect partner organizations.
  • It is also a prime example of how APIs can be used to integrate new and old systems, removing the need to replace systems that are still fully operational.

Features and Benefits

  • Evaluates one police force's efforts to cut red tape using mobile apps.
  • Identifies where savings have been made and what more is still to be achieved.

Key questions answered

  • How can mobile apps help police forces better deal with red tape?
  • What measures should police forces take to minimize risk when implementing new systems?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for the public sector

  • Consider how big changes will affect other organizations
  • Take new deployments one step at a time
  • Think at the margins

Tackling red tape with mobile apps

  • Palm Springs PD faces rising crime and shrinking budgets
  • The PSPD is using mobile apps to cut paperwork and integrate its systems


  • Methodology
  • Further reading
  • Author

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