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Governments at all levels make and receive millions of payments daily. The volume and variety of transactions and the focus on security and privacy compliance make the government payments space particularly complex.


  • A further aspect to consider is that governments not only use payment systems but, in many cases, they are also instrumental in setting the policy and regulatory environment in which payment systems operate.

Features and Benefits

  • This analysis forms part of a wider research series looking at ‘The Changing Role of Payments in the Enterprise’
  • Assesses the role of governments in setting security, privacy, and governance standards
  • Evaluates governments' increasing interest in transactional auditing to reduce money-laundering, tax evasion, and the funding of terrorist activities

Key questions answered

  • What is driving the front-end of government payment system developments?
  • How are privacy concerns holding back adoption?

Table of contents

Ovum view

  • Summary
  • Government can set the rules of the game
  • Front-end developments: Driven by efficiency needs not competition
  • Infrastructure: There is a shifting focus onto shared payment services
  • Security: Privacy concerns holding back adoption but a growing recognition of the risk of cash


  • Further reading
  • Author

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