skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration

Introduction

A critical assessment of the options for local governments trying to verify citizen ID for digital services.

Highlights

  • Digital services demand identity: Some services are too sensitive to go digital without it.
  • National uncertainty makes local decisions hard: Do not try to replicate what national government is doing in your country – but be prepared to compromise if it is not doing enough.
  • Do not let the best be the enemy of the good: Systems to provide higher levels of assurance (LoAs) is a long-way off in some countries, but interim measures can support a wider range of digital services right now.

Features and Benefits

  • Understand the factors influencing the options for ID management in your country.
  • Learn how local government can respond to rapid developments in national government identity programs.

Key questions answered

  • What can local government do about identity assurance?
  • How can local government act now on identity, without having to wait for national systems to take off?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages
  • Recommendations for local government

Identity is key to local digital services

  • Local authorities do not know whether to build or to wait
  • Attribute exchange will simplify bureaucracy and protect privacy

National uncertainty makes local decisions hard

  • Opportunity costs need to be estimated carefully
  • Most Anglophone states have their work cut out
  • Local governments will struggle to establish trust

Do not let the best be the enemy of the good

  • Do not try to build what is already being built for you
  • Local government should prepare to comply with ID standards
  • Data verification systems have shortcomings, but they are a start
  • Social media can support low-sensitivity transactions
  • Identity is only one piece of the “digital by default” puzzle

Appendix

  • Methodology
  • Further reading
  • Author

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - +44 (0) 207 017 7760 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now