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Traditional IT development and delivery mechanisms are not responsive enough for modern public sector organizations, and delivering positive outcomes without breaking the business requires a flexible approach.


  • Adopting a multi-speed IT delivery capability offers a significant opportunity to raise stakeholder satisfaction levels with ICT, but identifying the appropriate delivery approach for each initiative is critical to delivering effective outcomes.

Features and Benefits

  • Identify the appropriate delivery approach for different project types.
  • Understand the trade-offs between delivery paradigms.

Key questions answered

  • What are the risks in a one-size-fits-all approach to delivering new initiatives?
  • How are organizations practically implementing multi-speed IT?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages
  • Recommendations for agencies
  • Recommendations for vendors

The two philosophies: agile versus waterfall

  • Customers don’t know what they want
  • So let’s be agile
  • The changing pace of government ICT
  • Make everything faster than everything else?
  • Who wants to fail fast with air-traffic management?
  • How mission-critical is Facebook?
  • Dual-speed or multi-speed?
  • Identifying the “fast-track” candidates
  • Smooth front ends need reliable backends
  • Multi-speed executives


  • The Australian Treasury Whitebook
  • The UK’s Rural Payments System
  • The Australian Department of Defence
  • Cisco collaboration suite


  • Methodology
  • Further reading
  • Author

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