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Introduction

Based on interviews with around 6,275 senior IT executives, Ovum’s ICT Enterprise Insights program answers key questions concerning enterprises’ needs at a country and industry level. This brief focuses on the top findings for the life insurance industry.

Highlights

  • Ovum's ICT Enterprise Insights survey demonstrates how life insurers will accelerate IT budget growth in 2016. This trend will be led by the larger life insurers in North America and Asia-Pacific.
  • Our survey shows that life insurers are investing in advanced analytics, with the primary objectives being new product development and customer retention.

Features and Benefits

  • Identifies the IT needs of the life insurance industry globally.
  • Analyzes top findings from Ovum's ICT Enterprise Insights program for the XX industry.

Key questions answered

  • What are the top priorities for IT decision-makers in the life insurance industry over the next 18 months?
  • What are the spending plans of life insurance enterprises?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for life insurers
  • Recommendations for vendors

Life insurers accelerate IT budget growth

  • IT budget growth continues to be led by larger insurers
  • IT spend that supports customer interaction and revenue growth is the key priority
  • Embedding analytics within processes remains the most significant barrier to greater adoption

Ovum's ICT Enterprise Insights Program

  • IT and communications insight by line of business

Appendix

  • Methodology
  • Author

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