skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


Major shifts in demographics, economic power, regulation, and technology over the next decade will further accelerate the most fundamental restructuring of the global insurance industry in its long history.


  • ICT in particular is enabling the digital transformation of the insurance industry. This is being seen in the channels through which insurers interact with their customers, with a complex and interchangeable mix of mobile, online, and social media replacing the traditional means of communicating with and advising policyholders.

Features and Benefits

  • Assesses the road to 2025 in the insurance industry.
  • Identifies key opportunities for ICT vendors operating within the insurance space.

Key questions answered

  • What are the key forces bringing about change in the insurance sector?
  • How should vendors adapt their offerings to meet changing needs within the industry?

Table of contents

Ovum view

  • Summary
  • The road to 2025 in the insurance industry
  • Understanding the ICT opportunity in the insurance industry
  • Recommendations


  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now