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Introduction

Major shifts in demographics, economic power, regulation, and technology over the next decade will further accelerate the most fundamental restructuring of the global insurance industry in its long history.

Highlights

  • ICT in particular is enabling the digital transformation of the insurance industry. This is being seen in the channels through which insurers interact with their customers, with a complex and interchangeable mix of mobile, online, and social media replacing the traditional means of communicating with and advising policyholders.

Features and Benefits

  • Assesses the road to 2025 in the insurance industry.
  • Identifies key opportunities for ICT vendors operating within the insurance space.

Key questions answered

  • What are the key forces bringing about change in the insurance sector?
  • How should vendors adapt their offerings to meet changing needs within the industry?

Table of contents

Ovum view

  • Summary
  • The road to 2025 in the insurance industry
  • Understanding the ICT opportunity in the insurance industry
  • Recommendations

Appendix

  • Author

Recommended Articles

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