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This research note examines the impact of emerging payment schemes on the insurance industry


  • While new payment methods will present IT challenges for insurers, they will also offer a source of customer services differentiation in an industry increasingly seen as commoditized.

Features and Benefits

  • Analyzes the potential of new payment methods to create opportunities for insurance carriers
  • Assesses the impact of emerging payments technology and how insurance carriers need to respond

Key questions answered

  • What opportunities does the evolving payments market present for insurance carriers?
  • What challenges does the evolving payments market present for insurance carriers?

Table of contents

Ovum view

  • Summary
  • Technology is driving fundamental change in the insurance industry
  • Front-end: Choice of payment scheme can enhance the insurance proposition
  • Infrastructure: New payment schemes offer further customer insight
  • Security: Data security, standards, and customer privacy will be industry-wide issues


  • Author

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