skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


Based on interviews with around 7,000 senior IT executives, Ovum's ICT Enterprise Insights program answers key questions concerning enterprises' needs at a country and industry level. This brief focuses on the top findings for the retail banking industry.


  • Ovum's ICT Enterprise Insights survey demonstrates that increasing the speed to market of new products is one of the most important drivers of IT investment in 2017.
  • Our survey shows that revenue growth remains the ultimate underlying driver of IT investment for retail banks, with regulation and efficiency being more balanced relative to revenue generation in comparison with previous years.
  • The survey shows that banks view open APIs as both a threat and an opportunity.

Features and Benefits

  • Identifies the IT needs of the retail banking industry globally.
  • Analyzes the top findings from Ovum's ICT Enterprise Insights program for the retail banking industry.

Key questions answered

  • What are the top priorities for IT decision-makers in the retail banking industry over the next 18 months?
  • What are the spending plans of retail banks?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

2017 is set to be another year of increasing IT investment as banks transform

  • Creating more products and making buying easier are banks' top IT investment drivers for 2017
  • Product and functionality development are important for banks in 2017
  • Open APIs are a threat and an opportunity for banks

Ovum's ICT Enterprise Insights Program

  • IT and communications insight by line of business


  • Methodology
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now