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IT investment in the retail banking market is growing. This review of contract activity in 2Q16 provides actionable insights to support activities including trend analysis, IT investment decision-making, and client engagement.


  • 2Q16 saw a recovery in contract activity from the first quarter of 2016, which was quiet compared to the way 2015 closed out. The recovery, however, was only partial, with banks in the US and Asia-Pacific being strong across sectors but Europe experiencing a more quiet quarter.
  • 2Q16 saw one of the first deployments of AI in banking, with the go-live of IBM's Watson by ING Direct Australia.

Features and Benefits

  • Assesses levels of IT investment in different areas of the banking market in 2Q16.
  • Analyzes recent market activity and changes in the marketplace in light of longer-term trends.

Key questions answered

  • Which regions and system areas had the most contract activity in 2Q16?
  • Where are banks looking to invest?

Table of contents


  • Introduction
  • Download 1: Banking Software Contracts Analytics: Quarterly Analysis, 2Q16

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