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Introduction

The Royal Bank of Scotland Group (RBS) recently presented the status of its Transformation Plan.This piece looks at rationale, key progress, and plans, and whether this will be sufficient for the bank's longer-term needs.

Highlights

  • RBS is investing a further £3.5bn in its transformation plan over 2015-17.

Features and Benefits

  • Discusses RBS's investment plans for transforming the bank.
  • Details where spend is going over 2015-17.

Key questions answered

  • What are main investment areas for RBS as part of its Transformation Plan?
  • What has driven the need for transformation?

Table of contents

Ovum view

  • Summary
  • RBS's transformation plan looks to improve resilience, drive efficiency, and simplify the bank
  • Programs to improve customer experience and support growth are major components of 2015–17 plan, with data and analytics core
  • The Transformation Plan is likely to be the first phase of longer-term transformation in the bank

Appendix

  • Further reading
  • Author

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