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Over the next few years the Italian market will change dramatically, and Acea wanted to transform its business to address new opportunities.


  • Rapidly changing market conditions forced Acea to undergo a significant and rapid business transformation that included an upgrade of its entire IT infrastructure.

Features and Benefits

  • Assesses Acea's business transformation, which included an upgrade of its entire IT infrastructure.
  • Discusses the factors that contributed to the success of Acea's business transformation.

Key questions answered

  • Why was Acea forced to undergo a significant and swift business transformation?
  • What five factors contributed to the project's success?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for the utilities industry

  • Recommendations for enterprises
  • Recommendations for vendors

Market pressure forced Acea to undergo a significant and swift business transformation

  • The Italian market is rapidly changing
  • Acea's entire IT infrastructure was upgraded

Success required a razor-sharp focus on the things that really matter

  • Acea identified five factors that would deliver success
  • Acea approached costs with a focus on business value
  • Acea is more efficient and better able to address future challenges
  • Acea 2.0 does not end here


  • Methodology
  • Author

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