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Introduction

At Infosys' Confluence in September 2019, the vendor made some significant announcements, the most significant being around the vendor's efforts to become a "live enterprise," that is, able to sense and react to customer needs rapidly.

Highlights

  • Infosys has fulfilled its promise to build a sizable local presence in the US.
  • Infosys itself is transitioning to becoming a "live enterprise" and wants to bring this expertise to enable customer transformation.

Features and Benefits

  • Evaluates the measures that Infosys is taking to transform its own internal business practices and processes.
  • Assesses the implications of Infosys' current strategies on its business and for its customers.

Key questions answered

  • What is the "live enterprise" and how is Infosys transforming itself?
  • What are the benefits that Infosys has achieved from this initiative?
  • What can customers expect from the "new and improved" Infosys?

Table of contents

Ovum view

  • Summary
  • Infosys has fulfilled its promise to build sizable local presence in the US
  • Infosys itself is transitioning to becoming a "live enterprise"
  • Infosys has got all the right elements in place; now it needs to apply it in the customer context

Appendix

  • Further reading
  • Author

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