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Introduction

This presentation examines how SingTel’s organization and innovation have evolved since its 2012 restructuring. It is part of a series that explores and assesses how telcos innovate in their businesses.

Highlights

  • Group Digital Life remains the primary unit executing SingTel's strategy of creating innovative and differentiated digital businesses. However, Digital Life's experimentation to determine what innovations work is now over and it will now focus on three key areas that have shown traction: digital marketing, premium OTT video services, and advanced analytics.

Features and Benefits

  • Assesses how innovation is handled within SingTel and how it is designed to build new growth engines
  • Discusses the implications for telcos seeking to drive their own innovation programs

Key questions answered

  • How does restructuring help foster innovation?
  • How can telcos evolve their venture capital arms to get greater access to innovation opportunities?

Table of contents

Summary

  • Introduction
  • Download 1: How Telcos Innovate: Singtel

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