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Regulators in both emerging and mature markets are facing similar issues due to the disruptive effects of OTTs in communications markets. These can be grouped into competition issues, data privacy and security issues, and consumer protection issues.


  • Some regulators have already signaled their willingness to adopt a "light-touch" approach. However, OTTs can expect a heavier regulatory burden in the future regarding data protection and privacy. Regulators should also be mindful that OTTs are not entirely unregulated.

Features and Benefits

  • Understand the initial approaches adopted by regulators toward OTTs.
  • Understand how regulators are looking at communications regulation in the light of the rise of OTT services.

Key questions answered

  • Which key issues are regulators facing due to the rise of OTTs?
  • How are regulators rethinking communications markets due to the disruptive effect of OTT communications?

Table of contents


  • In brief
  • Ovum view

Legal and regulatory obligations facing OTTs worldwide

  • Types of obligations faced by OTTs

Licensing of communication services

  • Current frameworks for electronic communications providers
  • How are OTT communications classified?

Data protection and data portability

  • Obligations for OTT communications
  • The burden on telcos versus the burden of OTTs
  • Data portability requirements

Implications of net-neutrality rules on OTT activity

  • Rules on zero rating limit OTTs' ability to strike partnerships with telcos

Country case studies

  • Brazil
  • Finland
  • France
  • India
  • Indonesia
  • Morocco
  • Russia
  • Saudi Arabia
  • South Africa
  • Switzerland
  • UK

How to level the playing field

  • The case for more regulation on OTTs ("leveling up")
  • The case for less regulation on telcos ("leveling down")


  • Methodology
  • Further reading
  • Author

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