skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Introduction

As systems integrators (SIs) embark on transformation drives of their own, we have established a framework that establishes key parameters for SI transformation and its potential impact on their ability to service clients.

Highlights

  • SIs need to move beyond rejigging the portfolios to effecting lasting change in their businesses.
  • Assessing SI/vendor transformation has to incorporate several layers including its portfolio evolution, organizational culture, innovation track record, and its people strategy.

Features and Benefits

  • This report establishes a framework for assessing a vendor's internal transformation.
  • The framework established in this report will be used to provide detailed assessments of where service providers are on their transformation journeys.

Key questions answered

  • What are the key aspects that need to be assessed to understand service provider transformations?
  • How does the service provider's transformation impact service delivery to customers?

Table of contents

Summary

  • In brief
  • Ovum view

Ensuring continual success requires more than cosmetic changes

  • SIs need to move beyond rejigging their portfolio to effecting lasting change in their business

Ovum takes a multi-pronged approach to assessing SI transformation

  • Portfolio evolution
  • Innovation and R&D approach
  • People transformation
  • Organizational culture transformation

Appendix

  • Methodology
  • Further reading
  • Author

Recommended Articles

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316


Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now