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Introduction

Under the Lightning brand, Salesforce is re-architecting Force.com around three core themes: mobility, componentization, and integration.This is a multi-year ongoing process, with key new capabilities still in the pipeline or only recently made commercially available.

Highlights

  • Salesforce has been a driving force behind enterprise customers increasingly seeing PaaS as a key selection parameter when evaluating SaaS. This is because Force.com not only enables them to extend, customize, and/or integrate Salesforce’s Sales and Service SaaS offerings, but also to escape their limitations. They can add their own features without falling into a customization trap.

Features and Benefits

  • Understand how Force.com has so far evolved and what comes next.
  • Understand the various aspect of the latest Force.com developments, including those that are Salesforce1 branded and Lightning branded.

Key questions answered

  • What is Force.com? How has it evolved at the front end and back end? How has it been successful?
  • What is Force.com Lightning? How do the various Force.com Lightning branded tools and technologies relate to one another?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises
  • Recommendations for vendors

Force.com has so far nicely matured

  • Force.com started as SaaS-centric PaaS, which it still defines
  • Force.com has evolved into a successful generic application platform

Force.com is in transition at Salesforce1 mobile client level

  • A renewed focus on an old ambition
  • The Salesforce Classic client is not quite dead yet

Force.com is in transition at Lightning technologies level

  • Lightning means gradually delivered next-generation Force.com
  • There are many facets to Lightning
  • A complicated twist to the complicated Salesforce1 Platform story
  • An immature set of technologies and tools that illustrates Force.com’s ongoing multi-level transitions
  • The Lightning component framework is an important client side step forward

Force.com is growing into a people, data, and IoT integration hub

  • An "embrace, extend, and extinguish" approach to legacy apps
  • Force.com is the central application component integration hub for the Salesforce1 Platform
  • Force.com ambitions to become a people integration hub
  • Force.com ambitions to become a data integration hub
  • Force.com ambitions to become an IoT integration hub

Appendix

  • Further reading
  • Author

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