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The Fixed Voice Forecast: 2015–20 is part of Ovum's fixed forecast series, which provides in-depth projections of KPIs for the fixed voice market to 2020. It includes fixed voice lines, fixed voice revenues, voice subscription revenues, and voice call revenues.


  • Global fixed voice lines will decline at a compound annual growth rate (CAGR) of 2.5% between 2014 and 2020, to 848 million.
  • Voice call revenues will decline at a CAGR of 8.6% over the forecast period. This is a much steeper decrease than that of subscription revenues, which will decline at a CAGR of 3.2%.

Features and Benefits

  • Examines how fixed voice lines and revenues will change between 2015 and 2020 across all regions and major markets in the world.
  • Shows the increasing maturity of developed market fixed voice services and the impact of fixed-to-mobile and VoIP substitution.

Key questions answered

  • How many voice lines are there globally, and how fast will they decline over the next five years?
  • What is the outlook for fixed voice revenues?
  • How are voice revenues shifting between calls and subscriptions?

Table of contents


  • Introduction
  • Download 1: Fixed Voice Forecast: 2015–20

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