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Organizations face a significant dilemma with the delivery of IT services: many do not have a clear picture of what the cost of these services is, how they are delivered, and what value they get from them.


  • This reports provides additional detail on Ovum's Workload Classification Model, a simple tool for estimating how workloads are currently delivered within an organization.

Features and Benefits

  • Allows organizations to categorize workloads into four different types: on-premise, contract-based, as-a-service, and cloud.
  • Provides a first step toward understanding the cost of IT delivery.

Key questions answered

  • How can organizations navigate the different terms used by vendors to classify a workload?
  • How can an organization quickly obtain a holistic view of how workloads are deployed across the organization?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises

Understanding the different terminology used

  • Essential characteristics of cloud computing
  • How services can be delivered

The basic foundations of Ovum's model

  • Three elements are core to categorizing a workload
  • Software ownership is the first question to answer
  • Characterizing the infrastructure the software is executed on
  • Location and how the infrastructure is managed is the most complex
  • Categorization of the workloads based on total score


  • Further reading
  • Author

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