skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


Administrative systems, such as student information systems, remain a critical component of the operational infrastructure. They should be supported by foundational services offering capabilities to deliver intelligent, personalized, and holistic student engagement.


  • Modern learners have been conditioned by consumer experiences – good and bad. Many colleges are finding that they are not "student ready" and need to mature foundational services such as identity, data estate management, AI, and constituent engagement to meet learners' expectations for intelligent, highly personalized services they can trust.

Features and Benefits

  • Develop an educational systems roadmap for institutional and student success.
  • Assess your current SIS match to the institution's evolving business model.

Key questions answered

  • In an environment where change is constant, how can institutions make choices about their administrative systems that will position them for success?
  • What are the key foundational technology platforms for educational institutions?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for institutions
  • Recommendations for vendors

Challenging dynamics challenge institutions

  • Disruptive forces are driving innovation in higher education

Institution success depends on aligning educational strategy and technology

  • Put the student at the center, for life

Administrative solutions are still critical to success

  • Transformation can challenge legacy systems
  • Institutions need to take bold steps with their mission-critical solutions

Foundational services for success

  • Engagement
  • Insight and agents
  • Identity
  • The data estate


  • Methodology
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now