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Introduction

Orange Business Services is showcasing more examples of digital innovation projects, particularly in Africa, India, and Eastern Europe. Those regions are looking more integrated with global programs for digital customer engagement, agile development of services, co-construction, co-innovation, cybersecurity, IoT, and cloud. But innovation and digital are blanket terms, and digital development is a work in progress.

Highlights

  • The next pertinent direction that selected telcos have embarked on is to focus on “innovation."
  • Telcos are also searching for their role and opportunity within digital transformation. This comes in several flavors that include stronger co-creation of unique solutions with key customers, larger investments in innovation labs to drive solution in key business segments, ability to assess where digital services should be implemented, and setting up investment vehicles to nurture start-ups that can be integrated back into their overall solutions.
  • Orange has definitely upped the tempo across all these elements of innovation that it hopes will accelerate growth.

Features and Benefits

  • Evaluates Orange's digital strategy and its chances of success.
  • Discusses Orange's strengths in the enterprise marketplace and how it can leverage them to extend its influence.

Key questions answered

  • What are the key strengths and weakness of Orange in a digital marketplace?
  • What are the steps needed for Orange to effectively compete in today's highly digital economy?

Table of contents

Summary

  • In brief
  • Ovum view
  • Key findings

The future of telco innovation

  • Telco innovation programs can evolve further

Cloud partnerships should be a priority

  • Partnerships can evolve in several ways

Appendix

  • Methodology
  • Further reading
  • Author

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