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This case study describes the SuiteSuccess methodology and leading practices used by Illinois-based startup Paperwork Pros to deploy its NetSuite ERP solution and automate its business processes.


  • Paperwork Pros wanted to establish an ERP system as soon as the company was established, automating processes as much as possible.
  • The company chose NetSuite and its SuiteSuccess offering and deployment approach, which targets a faster ROI for the customer.

Features and Benefits

  • Evaluates the benefits of rapid-deployment methodologies for cloud-based business applications.
  • Assesses NetSuite's SuiteSuccess methodology and its suitability for SMEs.
  • Explains the dynamics of application deployment in an SME.

Key questions answered

  • How can rapid deployment methodologies accelerate and simplify the process of ERP deployment?
  • What are best practices in selecting and deploying an ERP solution in an SME?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

Using an ERP system at the start of a small company's life

  • Setting the business context
  • The role of ICT/services in solving the problem
  • Outcome assessment

Lessons learned

  • Start as early as possible
  • Play your part during implementation
  • Adapt your processes around the system if you can
  • Understand the support available to make best use of it
  • The software company is as important as its product


  • Methodology
  • Further reading
  • Author

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