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The University of Nebraska–Lincoln (UNL) provides an example of how investing in solutions that support the coordination and transparency of advising records and provide data to advising leaders is fundamental to improving student success.


  • In 2011, UNL identified the institutional priority of increasing its six-year graduation rate to 70% by 2017.
  • To accomplish the original objectives, UNL intentionally provided resources to increase collaboration between units on campus and improve the student experience.
  • The implementation of Starfish by Hobsons was a key campus investment to support these goals and transform UNL's advising culture overall.

Features and Benefits

  • Assesses the benefits of transforming the institutional advising culture.
  • Learn how investing in solutions that support coordination and transparency in advising records, and provide data to advising leaders, is fundamental to improving student success.

Key questions answered

  • How can institutions transform their advising culture to support student success?
  • Who should institutions partner with to improve student success?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for the higher education industry

  • Recommendations for institutions
  • Recommendations for vendors

Using student success systems to drive success

  • Setting the business context
  • The role of ICT/services in solving the problem

Lessons learned

  • Create a culture of collaboration
  • Always have the end user in mind
  • Empower academic advisors as soon as possible


  • Methodology
  • Further reading
  • Author

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