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Introduction

Public-sector bodies, such as government agencies, local authorities, and regional governments, have many departments, each operating with a high degree of autonomy, and performing varied roles that each require their own website.

Highlights

  • Castilla y Leon wanted to improve efficiency by streamlining 12 websites running on different platforms into a single platform that now supports 50 portals.

Features and Benefits

  • Learn how the regional government of Castilla y Leon implemented a web content management platform.
  • Identifies the benefits the region achieved for both authors creating the web content and citizens consuming the content.

Key questions answered

  • What are the problems faced by an organization implementing a major software solution?
  • What are the lessons that can be learned from the implementation process?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations for regional government

  • Recommendations for enterprises
  • Recommendations for vendors

Using Oracle WebCenter Sites to manage Castilla y Leon’s web presence

  • Setting the business context
  • Bringing the strategy to life
  • Outcome assessment

Lessons learned

  • Consolidating multiple web content management platforms on a single platform provides cost efficiencies
  • A modern web content management platform is extremely powerful, allowing content creators to enhance visitor experiences
  • Understand the capabilities of your selected WCM solution before the implementation
  • Do not attempt to rush a WCM implementation
  • Ensure that adequate training is provided for nontechnical, business users

Appendix

  • Methodology
  • Further reading
  • Author

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