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A major US energy company wanted to address disconnected policies, compliance, and enterprise risk management by implementing a comprehensive GRC solution, and chose to work closely with HCL as services partner.


  • Outdated and fragmented risk practices are not fit to support most organizations’ compliance needs.

Features and Benefits

  • Identifies how the client company took steps to assure the services partner had the necessary range of skills.
  • Analyzes the importance of strong, multi-disciplinary leadership in a successful implementation.
  • Assesses the quantifiable benefits of involving the right service partner expertise in a complex, transformational implementation.

Key questions answered

  • Should my organization consider maintaining a narrow GRC vision, or look at broader issues across functional areas?
  • How can my organization assess the varied skills we need from a services partner for a complex GRC program?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for GRC industry participants

  • Recommendations for enterprises
  • Recommendations for vendors

Using a GRC solution to solve fragmented risk and compliance management

  • Setting the business context
  • The role of ICT/services in solving the problem

Lessons learned

  • Collaboration must be supported by strong decision-making
  • Technical and business expertise are both required for success


  • Methodology
  • Further reading
  • Author

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