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Utah State University (USU) decided it was time to modernize its learning management system (LMS). At the same time, it took the opportunity to re-think its approach to online learning and what it needed technologically to support it.


  • USU wanted to ensure that delivering exceptional online learning was a key differentiator for the institution.
  • As a member of the Utah Education Network (UEN), USU was instrumental in choosing Canvas as the new solution for all of Utah’s higher education institutions.
  • Canvas by Instructure has enabled USU to increase the strategic importance of online learning.

Features and Benefits

  • Institutions can learn how to increase the importance of online learning.
  • Institutions can assess how LMS can help to drive online learning as a strategic differentiator.
  • Institutions can identify important lessons that could be applied to their own campus needs.

Key questions answered

  • What should institutions consider when devising an online learning strategy?
  • What are the benefits of transforming an online learning strategy?
  • How can institutions execute a better selection process to switch LMS solutions effectively?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for the higher education industry

  • Recommendations for institutions
  • Recommendations for vendors

Using LMS to enhance an online learning experience

  • Setting the business context
  • The role of ICT/services in solving the problem

Lessons learned

  • Involve all stakeholders from the beginning
  • Avoid overselling a solution internally
  • Be skeptical about “low-cost” solutions


  • Methodology
  • Further reading
  • Author

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