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Introduction

Government agencies have huge volumes of data that could be used to better deliver services, yet they are often constrained by security and privacy considerations as to how that data can be exposed.

Highlights

  • There will be increasing demand for flexible, integrated, granular security capabilities for data management over the next few years, and solutions that can address this requirement while ensuring security and privacy compliance will become essential tools in improving public sector business outcomes.

Features and Benefits

  • Learn how the Australian Government Department of Employment benefited from deploying the Qlik Sense solution.
  • Evaluates lessons learned from the deployment.

Key questions answered

  • How can government agencies better use data without compromising security and privacy?
  • How can a modern, visually engaging analytic solution be delivered without compromising data confidentiality?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for agencies
  • Recommendations for suppliers

Background and challenges

  • Relevant information is the key to improved service delivery
  • Confidentiality is a core capability in government
  • Deliver a dashboard – but maintain confidentiality
  • Fine-grained security is critical to many government services
  • Reversing the approach to deploy in a limited timeframe
  • Improving outcomes through interactive visualizations
  • Providing metrics "nudges" better outcomes

Lessons learned

  • When you have a hammer, everything is a nail
  • Implement internally first – when you can
  • Visual data presentations start discussions

Appendix

  • Methodology
  • Further reading
  • Author

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