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Many lessons can be learned from the development and use of the NHS's "uber" analytics service RAIDR. The service is utilized by 41 clinical commissioning groups (CCGs) and 1500 GP practices.


  • RAIDR's benefits are important at a time when healthcare reform is emphasizing performance improvement and smarter care planning. These benefits are wide-ranging, from identifying errors in coding and data duplication to flagging patients at risk of hospital readmission.

Features and Benefits

  • Evaluates RAIDR’s development, differentiation, impact, and road map.
  • Examines the critical success factors and benefits of implementing self-service analytics at scale in multiple NHS organisations.

Key questions answered

  • What are the critical success factors for implementing self-service analytics in a complex healthcare environment?
  • Who are the main users of this analytics service and how does it improve healthcare?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Recommendations for the healthcare industry

  • Recommendations for healthcare enterprises

RAIDR: A common intelligence platform for NHS organizations

  • Healthcare context
  • RAIDR: "Intelligence as a service" for healthcare planners and managers
  • Outcome assessment

Essential factors and lessons learned

  • Essential factors
  • Lessons learned


  • Methodology
  • Further reading
  • Author

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