skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


The management of fraud risk is an inherent part of running any payment service, but the desire to create a frictionless consumer experience is putting pressure on this model.


  • The removal of hurdles at the point at which a customer initiates a transaction will need to be counterbalanced by more detailed verification at the point at which the customer signs up to new payment services. Minimizing the delays and barriers that this causes will be key to the long-term success of any new commerce platform or payment service.

Features and Benefits

  • Understand how the drive to remove friction from the consumer payment experience is creating new challenges for fraud detection.
  • Learn how tighter and more secure customer registration procedures play a crucial role in enabling this balance between security and convenience.

Key questions answered

  • What are the fraud risks associated with enabling "frictionless" consumer payments, and how can these be mitigated?
  • What can be learned from the consumer response to cases of fraud in other areas of payments?

Table of contents

Ovum view

  • Summary
  • Security is a critical part of the payment experience


  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now