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Introduction

The enterprise services sector is increasingly important to CSPs as consumer smartphone ARPUs stagnate. At the same time, it is increasingly challenged by competition from cable MSOs, overbuilders, fixed wireless, and internalized connectivity packaged in cloud services. CSPs are responding by emphasizing flexibility, customizability, and quick turnaround. These requirements are having a catalytic effect on their adoption of open source software.

Highlights

  • Enterprise customers' needs are converging with those of telcos to drive open source adoption.
  • Many CSPs seriously underestimate how much work is involved – or how it will transform their strategy.

Features and Benefits

  • Assesses CSPs' progress with adopting open source networking.
  • Compares key open source networking projects.
  • Identifies drivers of and barriers to open source adoption.

Key questions answered

  • Why should CSPs use open source?
  • What investments do they need?
  • Which customer needs does it address?
  • How do the major projects interrelate?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for service providers
  • Recommendations for enterprises

Enterprise services and open source: the motivation

  • Ovum's 2017 Enterprise Network Services Survey: evidence on enterprise customers' priorities

Open source at Colt: a case study

  • Importing best practice: don't also import someone else's goals

Taking back control: operators and open source

  • Enterprise impact
  • Operator impact: OSS/BSS fuses with the network
  • Enterprise – or even SME – must go first, through virtual CPE

Appendix

  • Methodology
  • Further reading
  • Author

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