skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


UC has the potential to enhance the IoT with a richer set of communications capabilities than most IoT solutions otherwise deliver to businesses. However, UC integration can further complicate and add to the cost of already complicated and expensive IoT projects.


  • There are numerous points where UC and IoT can and do complement each other. This often involves UC vendors and providers inserting themselves into the IoT value chain by carefully selecting point products and solution components where UC capabilities can add value to IoT solutions.

Features and Benefits

  • Details ways providers are delivering IoT solutions that successfully leverage various UC technologies.
  • Explains why, despite years of promise, comparatively few integrated IoT-UC solutions have been deployed.

Key questions answered

  • How are providers delivering integrated IoT-UC solutions?
  • What is holding back wider demand for integrated IoT-UC solutions?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for vendors and service providers
  • Recommendations for enterprises

Points of intersection

  • UC suppliers add IoT to portfolios
  • Burgeoning opportunity to combine UC and IoT services

Communications APIs spur UC-IoT integration

  • CPaaS valuable, but not vital, to IoT
  • Team collaboration applications introduce IoT into workflows


  • Methodology
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now