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Introduction

Cisco's proposed acquisition of BroadSoft will have long-term ramifications for hundreds of operators’ UC services businesses.

Highlights

  • Cisco is a much more resource-rich developer than BroadSoft and should be able to increase the speed of innovation and improve overall marketing of BroadSoft’s solution set.
  • The consolidation of Cisco and BroadSoft will result in less competition and less choice, which is rarely to the customer’s’ advantage.

Features and Benefits

  • Explains Cisco's motivation for purchasing BroadSoft.
  • Details the strengths of a combined Cisco-BroadSoft, as well as areas for concern.

Key questions answered

  • Why did Cisco purchase BroadSoft?
  • What impact will a combined Cisco-BroadSoft have on CSPs?

Table of contents

Ovum view

  • Summary
  • How Cisco and BroadSoft benefit
  • What CSPs should expect
  • Hosted UC platform options

Appendix

  • Further reading
  • Author

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