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This is the 13th edition of Ovum's Enhanced Telco Communications Tracker. It comprises data on operators' commercial launches of VoLTE, Wi-Fi calling, voice over Wi-Fi, Rich Communications Services, and Web Real-Time Communications.


  • The tracker identifies over 230 operators that have deployed at least one enhanced telecommunications service, with over 40% of these operators having launched two or more services.

Features and Benefits

  • Identifies the types of enhanced communications services operators are launching.
  • Compares service deployments by operator.
  • Identifies which operators have launched multiple services.
  • Learn whether operators have launched P2P RCS or A2P RCS, and their pricing models for P2P RCS.

Key questions answered

  • On which enhanced telco communications services have operators most focused their investment?
  • How many of the operators that have launched VoLTE services have also launched Wi-Fi calling?
  • Of those operators that have launched RCS, how many are using Google’s Jibe platform?
  • What is the most-used pricing model for P2P RCS?

Table of contents


  • Introduction
  • Download 1: Enhanced Telco Communications Tracker: 3Q19

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