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Public servants are constantly encouraged to do everything faster in the name of innovation and agility.


  • Being agile is not just an IT thing, but relies on wider organizational processes.

Features and Benefits

  • Regulations are commonly used to block change that could deliver innovative outcomes.
  • The DTA's Digital Transformation Agenda explicitly recognizes the importance of regulatory change to enable digital government initiatives.

Key questions answered

  • The understanding that government innovation will be dependent on all the external, non-technical, environmental factors, is a welcome sign of increased maturity.
  • The report into the ABS census failure has confirmed underlying cultural and business process problems in the preceding 18 months leading up to the technical failure.

Table of contents

Ovum view

  • Summary
  • Agile is not just an IT thing
  • Change the regulations to change the processes
  • Be clear when regulation is being used to block change


  • Further reading
  • Author

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