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Introduction

Dreamforce 2017 began with a focus on emerging technologies, from interactive apps and digital assistants to connected devices (IoT: sensors, automobiles, and wearables) and artificial intelligence, all centered around the new age of customer-centric production.

Highlights

  • Predictive intelligence and computer vision are crucial for the Internet of Things.
  • As connected devices are increasingly adopted, Salesforce’s IoT will need to be brought to the forefront.
  • Enterprises should start identifying the impact of IoT data on their organization – and begin cleaning it up for platform use.

Features and Benefits

  • Identifies the potential for Salesforce's artificial intelligence layer, Einstein, to impact the IoT
  • Assesses Einstein Vision's computer vision capabilities and its application in IoT
  • Evaluates the strength of Salesforce's current IoT offerings
  • Identifies methods that enterprises can use to leverage their IoT data

Key questions answered

  • Which of Salesforce's products are best suited to manage and analyze IoT data?
  • How can artificial intelligence impact the results of IoT data from both the enterprise and consumer sides?
  • What should enterprises do to best leverage IoT data?
  • How can Salesforce improve its IoT offerings?

Table of contents

Ovum view

  • Summary
  • Predictive intelligence and computer vision are crucial for the IoT
  • As connected devices are increasingly adopted, Salesforce’s IoT will need to be brought to the forefront
  • Enterprises should start identifying the impact of IoT data on their organization – and begin cleaning it up for platform use

Appendix

  • Further reading
  • Author

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