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In July 2016, Disney published its shutdown plans for the Disney Infinity service, despite a new playset launch in June. Such a quick closure is likely to have an effect on the success of future online services.


  • Last-minute service shutdowns poison the well for future online services.

Features and Benefits

  • Evaluates strategies for online game publishers following the Disney Infinity closure announcement.
  • Assesses strategies for IoT vendors and adopters.

Key questions answered

  • How will the Disney Infinity closure affect game developers?
  • Will the Disney Infinity closure affect other digital services?

Table of contents

Ovum view

  • Summary
  • Last-minute service shutdowns poison the well for future online services
  • Consumers will shy away from buying into expensive online services
  • Developers need to distance themselves from such behavior
  • There are lessons here for IoT vendors and adopters


  • Further reading
  • Author

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