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Introduction

Business process management (BPM) is no longer an internal discipline focused on cost reduction and process re-engineering to drive greater efficiency, but is instead expected to facilitate the realization of flexible digital business processes.

Highlights

  • Low-code development platforms foster better collaboration with business stakeholders and enable rapid iterations of process-centric applications.

Features and Benefits

  • Understand the key business and IT requirements driving changes in expectations of BPM initiatives.
  • Gain insight into the key use cases of and capabilities offered by bpmPaaS and low-code development platforms.

Key questions answered

  • Which factors are driving adoption of bpmPaaS and low-code development platforms?
  • What are the key features and capabilities of bpmPaaS and low-code development platforms?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Recommendations

  • Recommendations for enterprises

Customer orientation and digital transformation are at the forefront of BPM initiatives

  • The focus is more on customer experience not just cost reduction

Low-code development is a key market opportunity for BPM vendors

  • Delivering agility and supporting customer-driven, rapid business process changes

Digital business-centric BPM calls for greater agility and experimentation

  • bpmPaaS fosters involvement of the business side and rapid iteration of process-centric applications

Appendix

  • Methodology
  • Author

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